Refund Policy
60-Day Money-Back Guarantee. No questions asked.
Every order from Nature's Gold is covered by a 60-day money-back guarantee, starting from the date your order ships. This applies to every product and every package, including the 2, 3 and 6 month packages and any add-ons on your order.
If the product isn't working for you for any reason, email us within those 60 days. We won't ask why. Send back the bottles from your order, including the empty ones, and we'll refund the full purchase price of the product.
What you get back
The full price you paid for the product. Return shipping is paid by you, and original shipping is not refunded on orders where it was charged.
How to start a return
- Email support@getnaturesgold.com within 60 days of your ship date. Include your order number.
- We reply with a return address and a return number. Write that number on the outside of the box.
- Ship the bottles back, empty or full.
- Your refund is issued to your original payment method once the return arrives. Allow 5 to 10 business days for it to appear on your statement.
Orders placed through our secure checkout partner Digistore24 can also be refunded by contacting Digistore24 directly using the link in your order confirmation email. The same 60-day guarantee applies.
Damaged or incorrect orders
If your order arrives damaged, or you received the wrong item, email us with your order number and a photo and we'll make it right at no cost to you.
Questions
Email support@getnaturesgold.com
Nature's Gold, 608 S 6th Street, Canadian, TX 79014, United States
This policy was last updated on Nov 1,, 2026.